Changing Order Date on Subscriptions

Angela,

We always do our roll overs with a blank order date so the agent can enter the order date based on the date the order is renewed for that exact reason with reporting. The only way I know to change order date on an order is through the back end up dating the order table.

Teresa

Hey all,

We rollover our fixed seat packages every year with our season announce date as the order date.  We need to be able to report on our subscription sales by campaign day.  We love the option in T-stats for reporting by date, but in order to use that to report on sales by day, we would need to be able to change the date on orders as they are processed.

We haven't been able to find a way to do it...I know you can set modes of sale to allow order date change prior to an order being saved, but is there any way for an operator to change the order date after it has been saved?

Thanks,

Angela

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Angela,

We always do our roll overs with a blank order date so the agent can enter the order date based on the date the order is renewed for that exact reason with reporting. The only way I know to change order date on an order is through the back end up dating the order table.

Teresa

Hey all,

We rollover our fixed seat packages every year with our season announce date as the order date.  We need to be able to report on our subscription sales by campaign day.  We love the option in T-stats for reporting by date, but in order to use that to report on sales by day, we would need to be able to change the date on orders as they are processed.

We haven't been able to find a way to do it...I know you can set modes of sale to allow order date change prior to an order being saved, but is there any way for an operator to change the order date after it has been saved?

Thanks,

Angela

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!