Patron Searches

Hi Everyone,

Has anyone made an fixes about the name search for last names that are a double (Van Able) in single line search? I've created an alias of the last name, but the single line search still only recognizes the second portion of the last name (Able).

Any noggin thoughts you all have would be awesome.

Chris

Parents
  • Thanks Heather. How are things in Seattle?

     

    Christopher Cuhel, Patron Services Manager

    First Stage

    Transforming Lives Through Theater

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Heather Kraft
    Sent: Tuesday, March 19, 2013 3:54 PM
    To: Christopher Cuhel
    Subject: Re: [Tessitura Ticketing Forum] Patron Searches

     

    Chris -

    If you enclose the name in quotes like "van able" it should search on the whole thing as a last name.

    HTH,

    Heather

    From: Christopher Cuhel <bounce-christophercuhel9903@tessituranetwork.com>
    Sent: 3/19/2013 3:24:48 PM

    Hi Everyone,

    Has anyone made an fixes about the name search for last names that are a double (Van Able) in single line search? I've created an alias of the last name, but the single line search still only recognizes the second portion of the last name (Able).

    Any noggin thoughts you all have would be awesome.

    Chris




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Thanks Heather. How are things in Seattle?

     

    Christopher Cuhel, Patron Services Manager

    First Stage

    Transforming Lives Through Theater

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Heather Kraft
    Sent: Tuesday, March 19, 2013 3:54 PM
    To: Christopher Cuhel
    Subject: Re: [Tessitura Ticketing Forum] Patron Searches

     

    Chris -

    If you enclose the name in quotes like "van able" it should search on the whole thing as a last name.

    HTH,

    Heather

    From: Christopher Cuhel <bounce-christophercuhel9903@tessituranetwork.com>
    Sent: 3/19/2013 3:24:48 PM

    Hi Everyone,

    Has anyone made an fixes about the name search for last names that are a double (Van Able) in single line search? I've created an alias of the last name, but the single line search still only recognizes the second portion of the last name (Able).

    Any noggin thoughts you all have would be awesome.

    Chris




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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