Patron Searches

Thanks Heather. How are things in Seattle?

Christopher Cuhel, Patron Services Manager

First Stage

Transforming Lives Through Theater

Chris -

If you enclose the name in quotes like "van able" it should search on the whole thing as a last name.

HTH,

Heather

Hi Chris

Another suggestion in this scenario – you can replace the space with the wild card *

Eg single line search on Paul Van*Able

Advantage of doing it this way is it will also find the record if it was entered without a space, so either Van Able or VanAble will be matched.

Regards

+ Peter Nelson

+ Tessitura Network

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Heather Kraft
Sent: Wednesday, 20 March 2013 7:54 AM
To: Peter Nelson
Subject: Re: [Tessitura Ticketing Forum] Patron Searches

Chris -

If you enclose the name in quotes like "van able" it should search on the whole thing as a last name.

HTH,

Heather

Hi Everyone,

Has anyone made an fixes about the name search for last names that are a double (Van Able) in single line search? I've created an alias of the last name, but the single line search still only recognizes the second portion of the last name (Able).

Any noggin thoughts you all have would be awesome.

Chris

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