We had a promotion of small subscriptions that people purchased through a coupon website. We created a subscription for the people who called in to redeem the coupons. I sent out email confirmations but we had trouble with our email system. How do I find out who purchased the mini subscription but did not attend the performances that they were scheduled for?
The Attendance by Performance report is built to help with just this sort of thing. You can set it to just show you people who didn’t attend and to list the constituent detail. And as was previously suggested, if you run the report using a list of these subs, the only no shows that will be listed are the subs who didn’t attend. Once you have the report results, you can save it to a list if you need to.
Kevin Sheehan
Senior Technical Writer & Consultant
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com