Hello Everyone,
I have noticed that recently that when printing tickets for an order, some of the tickets for the same order, same show, come out of the printer missing ticket text. What seems to be missing consistently is just one side of the section, row, seat data and then sometimes its the middle of the ticket text.
It will be perfect on one ticket within the same order, and then next one that comes out of the printer is wrong. Sometimes it even prints strange characters. I have never seen this until recently. Does anyone know what might be causing this?
Thanks,
Amy Aldrich
Boston Symphony Orchestra
Ticket Operations Manager
Are the tickets in the order the same pricetype? It might be that the ticket design for the pricetype of the oddly printed ticket is the problem.