PAH reprint time?

We had our PAH reprint time set to 7 days, but that caused issues at the beginning of this year when folks realized in Jan. that they needed a reprint of tickets they bought before Christmas. 

We are increasing to 90 days.

Angela Leftwich | 615-782-6573 | aleftwich@tpac.org

Hello,

Just curious as to what others are using as a time for setting PAH reprints to be allowed? We are often selling tickets for 6mths to close to a year in advance for certain performances. We are wondering if there is a normal period of time that others use and why you chose it? Right now we have it set to 7 days, but are learning that may not be efficient.

Thanks!

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We had our PAH reprint time set to 7 days, but that caused issues at the beginning of this year when folks realized in Jan. that they needed a reprint of tickets they bought before Christmas. 

We are increasing to 90 days.

Angela Leftwich | 615-782-6573 | aleftwich@tpac.org

Hello,

Just curious as to what others are using as a time for setting PAH reprints to be allowed? We are often selling tickets for 6mths to close to a year in advance for certain performances. We are wondering if there is a normal period of time that others use and why you chose it? Right now we have it set to 7 days, but are learning that may not be efficient.

Thanks!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!