recording concession card details

Thanks Nicholas. Attributes was our first thought too, but we were curious to see if others were doing it.

Courtney

From: Nicholas Hudson-Ellis [mailto:bounce-nicholashudsonellis2615@tessituranetwork.com]
Sent: Monday, 11 February 2013 12:14 PM
To: Courtney Beeren
Subject: Re: [Tessitura Ticketing Forum] recording concession card details

Hi Courtney,

For new concession members, we record their concession numbers as a custom Attribute.

However, when we have in the past considered creating new Constituencies that mirror common concessions (student, senior, healthcare card holder).

When we did consider it, I imagined that we could continue to record their concession number as a custom Attribute, but leverage the Constituency for reporting, and also lock concession online price types to customers with a concession Constituency via web rankings in the same fashion we lock  member price types to those with a Member Constituency.

We did not go down the second path, but I believe there is a lot of flexibility there. For greater privacy, you could even just have the concession Constituency with the end date be the concession expiration date, and have business practices that ensure a staff member sighted the valid concession card.

Best of luck!

Nicholas

Hi,

We're looking at recording concession card details (e.g. card number and expiry date) within a constituents account. Just wondering if there are other organisations out there doing the same thing, and if so where they record these details? We're looking for an out of the box solution, but are curious to custom solutions too.

Thanks,

Courtney

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Thanks Nicholas. Attributes was our first thought too, but we were curious to see if others were doing it.

Courtney

From: Nicholas Hudson-Ellis [mailto:bounce-nicholashudsonellis2615@tessituranetwork.com]
Sent: Monday, 11 February 2013 12:14 PM
To: Courtney Beeren
Subject: Re: [Tessitura Ticketing Forum] recording concession card details

Hi Courtney,

For new concession members, we record their concession numbers as a custom Attribute.

However, when we have in the past considered creating new Constituencies that mirror common concessions (student, senior, healthcare card holder).

When we did consider it, I imagined that we could continue to record their concession number as a custom Attribute, but leverage the Constituency for reporting, and also lock concession online price types to customers with a concession Constituency via web rankings in the same fashion we lock  member price types to those with a Member Constituency.

We did not go down the second path, but I believe there is a lot of flexibility there. For greater privacy, you could even just have the concession Constituency with the end date be the concession expiration date, and have business practices that ensure a staff member sighted the valid concession card.

Best of luck!

Nicholas

Hi,

We're looking at recording concession card details (e.g. card number and expiry date) within a constituents account. Just wondering if there are other organisations out there doing the same thing, and if so where they record these details? We're looking for an out of the box solution, but are curious to custom solutions too.

Thanks,

Courtney

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!