Is performance in a package?

----- Reply message -----
From: "Mark Sackett" <bounce-marksackett2712@tessituranetwork.com>
To: "Tatiana Jofat" <TJofat@92y.org>
Subject: [Tessitura Ticketing Forum] Is performance in a package?
Date: Thu, Feb 7, 2013 7:37 pm

Hi Tatiana:
If you are in an order screen (only ticketing folks can do this, but it works really well), you can click on the 'product info' button at the bottom of the order screen, the click on the 'availability' tab.  This will give you a brilliant little page giving availabilty by zone, by hold and all packages that are included on this performance.

You should be able to get to this page through your Season Manager / Calendar: double-click on a performance. At first you'll get performance details, but if you click on that 'availability' tab, you'll get this same page with availability, hold info and a list of all packages associated with this performance.  You might need security to see it, but it's there.

Best of luck,

Mark Sackett
Box Office Manager / Treasurer
San Francisco Opera
(415) 565-6487

Thanks Kevin.  We were hoping to be able to know if the performance was in a package without using any package filtering.  

Thank you for responding.

 

Tatiana

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

----- Reply message -----
From: "Mark Sackett" <bounce-marksackett2712@tessituranetwork.com>
To: "Tatiana Jofat" <TJofat@92y.org>
Subject: [Tessitura Ticketing Forum] Is performance in a package?
Date: Thu, Feb 7, 2013 7:37 pm

Hi Tatiana:
If you are in an order screen (only ticketing folks can do this, but it works really well), you can click on the 'product info' button at the bottom of the order screen, the click on the 'availability' tab.  This will give you a brilliant little page giving availabilty by zone, by hold and all packages that are included on this performance.

You should be able to get to this page through your Season Manager / Calendar: double-click on a performance. At first you'll get performance details, but if you click on that 'availability' tab, you'll get this same page with availability, hold info and a list of all packages associated with this performance.  You might need security to see it, but it's there.

Best of luck,

Mark Sackett
Box Office Manager / Treasurer
San Francisco Opera
(415) 565-6487

Thanks Kevin.  We were hoping to be able to know if the performance was in a package without using any package filtering.  

Thank you for responding.

 

Tatiana

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!