Hi Everyone,
We would be very interested to hear about how other organisations manage their holds. By this we mean from creating a performance and blocking out seats for various departments, singers, technical reasons etc. to allocating the seats to the guests and releasing back for general sale if not required.
Do people exclusively use reporting, or do you manage it through excel sheets in addition to this?
At what point do you chase other departments on seating or releasing their holds and how do you record this?
Would be very grateful to hear anyone's experiences with this.
Many thanks,
Caspian & Emma
Hi Carol,
Have you tried checking the ‘Expire all’ box at the bottom of the screen. That did it for us.
Christine
Christine Yündem
Patron Relations Manager
Milwaukee Repertory Theater
Patty and Jay Baker Theater Complex
108 E. Wells Street
Milwaukee, WI 53202
414-290-5340
FAX: 414-225-5490
cyundem@milwaukeerep.com
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Carol CiullaSent: Wednesday, January 30, 2013 4:50 PMTo: Christine YundemSubject: RE: [Tessitura Ticketing Forum] Managing Departmental, Technical & Artistic Holds
Hello All,
I have tried unsuccessfully, many times to get the Hold Code Expiration Utility to work. Any help would be greatly appreciated!
Thanks,
Carol
Carol Ciulla
Box Office Manager
Rockport Music
978-546-7391 X 102
www.rockportmusic.org