Hi
My old system had a function whereby I could create an 'Agency Reservation' and it would let me print the tickets from the reservation and they would remain on hold so when the agent returned any tickets to me that they hadn't sold I could release those from the reservation and run through the payment for the tickets they had sold.
Currently on Tess we are selling the tickets through and then having to return them in the system when an agent returns any to us that we didn't sell which shows as a refund.
Is there currently a way for us to print the tickets without selling them through for agents like I had with my old system?
Thanks
Nicola
Hi Nicola,
Have you looked at the invoicing option? It seems like that might be what you are looking for.Here is a link to the help system documentation for that.
In the related topics you will want to look at Adjusting an Invoice as well.
Cheers!