How do you keep track of VIP attendance if you don't have a patron services desk? Is there a way of tracking it via Tessi - in the notes field, maybe? Any suggestions would be welcome.
We’re actually looking at a way to track attendance before the event so someone can greet them at the event.
Ellen Holt
Concerts & Lectures
The Metropolitan Museum of Art
1000 Fifth Ave
New York, NY 10028
212.650.2706
212.650.2253, fax
Ellen.Holt@metmuseum.org
http://www.metmuseum.org/tickets
http://www.metmuseum.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nicholas Hudson-Ellis Sent: Sunday, December 30, 2012 2:48 AM To: Holt, Ellen Subject: Re: [Tessitura Ticketing Forum] VIPs
We use 'Activities' to track attendance at special openings. Is that along the lines of your tracking thinking?
From: Ellen Holt <bounce-ellenholt2442@tessituranetwork.com> Sent: 12/28/2012 8:42:27 AM
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Have you looked into the Manage Special Activities utility? You could use that to assign a status of 'Invited' to your list of constituents, then create a dynamic list of people with that status to capture any late additions? After the event, you could have a staff member change the status of the people on the list, from Invited to Attended or No Show.