Hello,
I have just received a BOCA Lemur printer which I hope to use at satellite locations to print tickets. I am having difficulty installing the printer on our laptop using a USB connection. Can somebody point me in the right direction? I was hoping this would be plug and play, but Tessitura is not recognizing the printer. Here are the details...
BOCA Lemur
USB connection
Windows
RAMP user
Hi Andrew,
Also, remember that BOCA printers are treated differently than other printers in a RAMP environment. Make sure that the BOCA is in the denied window in screwdrivers and then verify that the printers check box is checked in your 2X connection properties.
Cheers,
KMK
Thank you very much! I am still having difficulties, but am in the process of checking in with RAMP. I will let you know how I solve it once it is solved!
I resolved the problem, by updating the driver as you had suggested. Thanks again!