Issue Summary:Moving money from one GL account to another

Detailed Description: Is there a way in Tessitura to move money from one GL account to another GL account. We have accidently sold tickets to a show using the GL number from another show and we would like to move the dollars sold under the incorrect GL account to the correct one.

Resolution:You could create two payment methods. To payment method #1, assign the GL account that should have been assigned to the performance (aka - the correct GL account). To payment method #2, assign the GL account that was incorrectly assigned to the performance (the wrong GL account). Assign these payment methods to the user group of the user who will make the correction. Then in the Orders window, open a new order and click the Money Bag. In the Amount field, enter the amount that needs to be assigned to the correct GL account. In the Payment Method field, select Payment Method #1. Click the Insert button. In the Amount field, you will see the negative equivalent of the amount that you entered in the first Amount field. In the Payment field, enter Payment Method #2. Click the OK button, enter a source and click the Done button to finish the transaction. Given that these two payment methods have performance GL accounts attached to them, I suggest inactivating both payment methods once the correction has been made. Also, I suggest giving the payment methods a name that indicates their purpose.

Application Functional Area:Campaigns

Function Type:Other

Tessitura Version Build:N/A

Updated Date:Nov 04, 2008

Issue Summary:Moving money from one GL account to another

Detailed Description: Is there a way in Tessitura to move money from one GL account to another GL account. We have accidently sold tickets to a show using the GL number from another show and we would like to move the dollars sold under the incorrect GL account to the correct one.

Resolution:You could create two payment methods. To payment method #1, assign the GL account that should have been assigned to the performance (aka - the correct GL account). To payment method #2, assign the GL account that was incorrectly assigned to the performance (the wrong GL account). Assign these payment methods to the user group of the user who will make the correction. Then in the Orders window, open a new order and click the Money Bag. In the Amount field, enter the amount that needs to be assigned to the correct GL account. In the Payment Method field, select Payment Method #1. Click the Insert button. In the Amount field, you will see the negative equivalent of the amount that you entered in the first Amount field. In the Payment field, enter Payment Method #2. Click the OK button, enter a source and click the Done button to finish the transaction. Given that these two payment methods have performance GL accounts attached to them, I suggest inactivating both payment methods once the correction has been made. Also, I suggest giving the payment methods a name that indicates their purpose.

Application Functional Area:Campaigns

Function Type:Other

Tessitura Version Build:N/A

Updated Date:Nov 04, 2008