Just noticed that we had set up a performance to the wrong campaign. Is there a way to move the money to the proper campaign?
Thanks,
Marty
We had this happen a couple times. Once it was caught next day, and I think all we had to do was unpost the post in question, change the campaign on the perf and then repost those batches. I'm pretty sure it reflects the campaign assigned at time of post, not time of transaction. But I might be wrong on that...
I definitely remember at least once a long time ago we did end up going the very manual route of returning all the tickets in question, posting that, fixing the campaign on the perf, buying back all the tickets into the original orders, posting again, and we did both sets of "fix-it" transactions in separate batches and posts from anything else, for the ease of our finance dept. But that method only worked because we were not recording attendance at the time, and it happened to be only maybe 20something orders before we caught it.