Hey everyone,
We book school matinees and we ask for a 20% deposit two weeks after booking and the final payment two weeks before their show. We have run into the problem where the groups have not paid their deposit or worse have not paid their final payment by the time of the show. What we were wondering is if there was a way to have the accounts flagged when payments are due? Or is there a way to get a notification of some kind?
Thank you,
Jill
Hi Jill -
It depends if you pay the order off to invoice or not. If you don't (and leave the order partially or not paid) you could probably make the standard report Single Sale Order Listing (in the Ticketing Box Office folder) work. If you schedule it for the particular show/order dates with X MOS and select Paid Orders = No it should pull up a listing of unpaid orders.
I know our box office schedules this for day of show to see if there are any partially paid or unpaid orders hanging out there that will bite them at will call...
- Heather