Hey everyone,
We book school matinees and we ask for a 20% deposit two weeks after booking and the final payment two weeks before their show. We have run into the problem where the groups have not paid their deposit or worse have not paid their final payment by the time of the show. What we were wondering is if there was a way to have the accounts flagged when payments are due? Or is there a way to get a notification of some kind?
Thank you,
Jill
I have created what we call a groups liabilities report. We have in the contracts that the final payment has to paid in full two weeks before the show. They have the option of making two payments based on the amount due. The report runs daily and returns the constituents information and order info. The report indicates who needs to pay that day (due) or have not paid (past due) for either first or second payment. This gives them ability to track them down. If you are interested I can give you the code, but it will have to be modify to fit your organization. Just shoot me an email.
Travis
Hi Jill -
It depends if you pay the order off to invoice or not. If you don't (and leave the order partially or not paid) you could probably make the standard report Single Sale Order Listing (in the Ticketing Box Office folder) work. If you schedule it for the particular show/order dates with X MOS and select Paid Orders = No it should pull up a listing of unpaid orders.
I know our box office schedules this for day of show to see if there are any partially paid or unpaid orders hanging out there that will bite them at will call...
- Heather