During the final push to curtain at each performance:
Do you use a "window sales" dummy account or do you create a new account for each person coming to the window to buy a ticket?
If you use a "window sales" dummy account do you try to capture any simple demographics about the person making the order. For example zip code? If you do record zip code how are you doing it?
Thanks for sharing what you are doing
An interesting idea from a client I worked with recently, who had a lot of no-name cash sales, was to create a dummy account for each zip code. By virtue of planning ahead in conversion, they were also able to assign constituent IDs that matched the zip codes. The operator can then ask the customer just for their postal code and look up that account.
Even if you can’t use the constituent-number idea, one of the alternate-ID attributes (which are found by basic search) would work with this as well.