How do you change/update a constituent's address when you are in the middle of a ticket order? Is that even possible?
Ctl+G will get you back to the Constituent Record
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Karen Rooker Sent: Monday, September 10, 2012 4:54 PM To: Nicole Keating Subject: [Tessitura Ticketing Forum] Changing Customer Info while in TIcket Order
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Ctrl+G takes you to the General tab to change addresses
Shelley Salinas
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Karen Rooker Sent: Monday, September 10, 2012 3:54 PM To: Shelley Salinas Subject: [Tessitura Ticketing Forum] Changing Customer Info while in TIcket Order
And in V11 there is an easier option.
Click on the chicklet next to the ‘Alt Adr’ field on the Order Screen and a pop up window opens showing the Constituent’s postal and eaddresses.
The pencil icon on the address allows you to edit and save changes to the address right there.
You can also add new addresses on this screen.
+ Peter Nelson
+ Tessitura Network
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Shelley SalinasSent: Tuesday, 11 September 2012 07:44To: Peter NelsonSubject: RE: [Tessitura Ticketing Forum] Changing Customer Info while in TIcket Order
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Karen RookerSent: Monday, September 10, 2012 3:54 PMTo: Shelley SalinasSubject: [Tessitura Ticketing Forum] Changing Customer Info while in TIcket Order
And in V11 there is an easier option. Click on the chicklet next to the ‘Alt Adr’ field on the Order Screen and a pop up window opens showing the Constituent’s postal and eaddresses. The pencil icon on the address allows you to edit and save changes to the address right there. You can also add new addresses on this screen. + Peter Nelson+ Tessitura Network From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Shelley Salinas Sent: Tuesday, 11 September 2012 07:44To: Peter NelsonSubject: RE: [Tessitura Ticketing Forum] Changing Customer Info while in TIcket Order Ctrl+G takes you to the General tab to change addresses Shelley Salinas From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Karen Rooker Sent: Monday, September 10, 2012 3:54 PMTo: Shelley SalinasSubject: [Tessitura Ticketing Forum] Changing Customer Info while in TIcket Order How do you change/update a constituent's address when you are in the middle of a ticket order? Is that even possible? This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! --View this message online at http://www.tessituranetwork.com/Community/forums/p/8033/25197.aspx#25197 or reply to this message Karen Rooker NG Live Ticket Office (202) 857-7701
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Shelley Salinas Sent: Tuesday, 11 September 2012 07:44To: Peter NelsonSubject: RE: [Tessitura Ticketing Forum] Changing Customer Info while in TIcket Order
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Karen Rooker Sent: Monday, September 10, 2012 3:54 PMTo: Shelley SalinasSubject: [Tessitura Ticketing Forum] Changing Customer Info while in TIcket Order
Ctrl+G takes you to the General tab to change addresses Shelley Salinas From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Karen Rooker Sent: Monday, September 10, 2012 3:54 PM To: Shelley Salinas Subject: [Tessitura Ticketing Forum] Changing Customer Info while in TIcket Order How do you change/update a constituent's address when you are in the middle of a ticket order? Is that even possible? This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! --View this message online at http://www.tessituranetwork.com/Community/forums/p/8033/25192.aspx#25192 or reply to this message Karen Rooker NG Live Ticket Office (202) 857-7701
Hi Karen, Yes its possible. I use keyboard shortcuts to do this. If you are in the ticketing order click on Control and the letter G and that takes you to their constituent record. Then when you are finished save it and click Control and Tab and that takes you back to the ticket order. >>> "Karen Rooker" <bounce-karenrooker5605@tessituranetwork.com> 9/10/2012 4:50 PM >>> How do you change/update a constituent's address when you are in the middle of a ticket order? Is that even possible? This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! -- View this message online at http://www.tessituranetwork.com/Community/forums/p/8033/25189.aspx#25189 or reply to this message Karen Rooker NG Live Ticket Office (202) 857-7701
Ctl+G will get you back to the Constituent Record From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Karen Rooker Sent: Monday, September 10, 2012 4:54 PM To: Nicole Keating Subject: [Tessitura Ticketing Forum] Changing Customer Info while in TIcket Order How do you change/update a constituent's address when you are in the middle of a ticket order? Is that even possible? This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! --View this message online at http://www.tessituranetwork.com/Community/forums/p/8033/25190.aspx#25190 or reply to this message Karen Rooker NG Live Ticket Office (202) 857-7701