Changing a source code after the order is completed

The only way to update the source code is through Reports/Utility. Under the Data Management reports, you’ll see Update Order Source. You’ll need the order number and the source code you want to change it to.

Hope this helps!

~Karen

Hello,

I'm having a hard time finding the answer to the following:

can you change the source code to a ticket order after the fact?

We had some of our packages sourced wrong and are trying to correct them. I thought I had found the solution but apparently it wasn't the correct answer.

any help would be greatly appreciated!

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The only way to update the source code is through Reports/Utility. Under the Data Management reports, you’ll see Update Order Source. You’ll need the order number and the source code you want to change it to.

Hope this helps!

~Karen

Hello,

I'm having a hard time finding the answer to the following:

can you change the source code to a ticket order after the fact?

We had some of our packages sourced wrong and are trying to correct them. I thought I had found the solution but apparently it wasn't the correct answer.

any help would be greatly appreciated!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!