Short Version: I am creating a fixed seat package including 5 titles. One of the titles is in a smaller venue, unable to accommodate the number of subscribers we may expect to attend each performance. How do I create a 5 show fixed seat package, where one title has an option to choose your date?
I am concerned that if we make the entire package a flex, we will be unable to rollover subscribers seats next season. I have thought up several work-around options, but I hold out hope that my hero is out there with an answer that plays by the rules. Thank you.
We have a fixed subscription with one show that has several dates to choose from. We set up a fixed package and include one date of that show (the one we expect to be the most popular in attendance) then we make the package 1 less for a minimum number of perfs in the package allowed. This allows us to drop that one show out of the package and pull one of a different date if needed.
I think I understand, but when I make the Super Package I cannot indicate a minimum or maximum number of performances. Is indicating the minimum number for performances something I should be doing at the Sub Package level, or the Performance Group level?
At the sub Package level. When creating the package under Ticket Setup/Packages on the Package Detail tab there is a Min Perf box and a Max Perf box. If you have a five show package and you want to be able to exchange out one of those shows, set your Min Perf to 4 and your Max Perf to 5. That should do the trick.
Thank you for your continued help, I am still trying to crack this nut. Im using two venues for my season. Under "Packages", I have to create two fixed seat sub packages, then unite them in a Super Package. I can only enter min and max parameters if the sub package is flex...thus, non fixed seat. When creating a super package I cannot choose a flex package to be a part of it, it does not appear in the drop down : /
I don't have experience with Super Pkgs but I think you should set you min/max in the sub package of the super package.
Here is a link that has some info for you, scroll down the document and click on Super Package to expand it and see item number 10. Here is the link; www.tessituranetwork.com/Help_System/Content/Package%20Setup/Package%20Setup.htm
Hope this helps