V11 Order Import Utility

Beau,

If you open a support ticket, we can help you with this.

+Ryan Creps

+Tessitura Network

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beau Vigushin
Sent: Thursday, June 07, 2012 7:12 PM
To: Ryan Creps
Subject: [Tessitura Ticketing Forum] V11 Order Import Utility

Hello,

We are live on V11.03 and I'm working through the new Order Import Utility.  I have downloaded the sample format file and made a few small changes. When running in review mode, everything appears successful, but when trying to actually import the orders, something gets interesting with the payment and I get something like this message for each order:

Procedure TP_PAY_TRANS_MISMATCH, Line 128, Amount mismatch in T_Payment (0.00) and T_transaction (70.00)

Has anyone else come across this in V11 yet?

Beau.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Beau,

If you open a support ticket, we can help you with this.

+Ryan Creps

+Tessitura Network

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beau Vigushin
Sent: Thursday, June 07, 2012 7:12 PM
To: Ryan Creps
Subject: [Tessitura Ticketing Forum] V11 Order Import Utility

Hello,

We are live on V11.03 and I'm working through the new Order Import Utility.  I have downloaded the sample format file and made a few small changes. When running in review mode, everything appears successful, but when trying to actually import the orders, something gets interesting with the payment and I get something like this message for each order:

Procedure TP_PAY_TRANS_MISMATCH, Line 128, Amount mismatch in T_Payment (0.00) and T_transaction (70.00)

Has anyone else come across this in V11 yet?

Beau.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!