Hello,
We are live on V11.03 and I'm working through the new Order Import Utility. I have downloaded the sample format file and made a few small changes. When running in review mode, everything appears successful, but when trying to actually import the orders, something gets interesting with the payment and I get something like this message for each order:
Procedure TP_PAY_TRANS_MISMATCH, Line 128, Amount mismatch in T_Payment (0.00) and T_transaction (70.00)
Has anyone else come across this in V11 yet?
Beau.
Beau,
If you open a support ticket, we can help you with this.
+Ryan Creps
+Tessitura Network
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beau VigushinSent: Thursday, June 07, 2012 7:12 PMTo: Ryan CrepsSubject: [Tessitura Ticketing Forum] V11 Order Import Utility
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This has been determined to be a defect. A hotfix will be available on TASK soon.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Ryan CrepsSent: Thursday, June 07, 2012 10:18 PMTo: Ryan CrepsSubject: RE: [Tessitura Ticketing Forum] V11 Order Import Utility