Hey all,
We are replacing our seats in one of our theaters and just found out we now have the "opportunity" to add a partial row behind two sections. We already rolled and invoiced all of our subscribers for the upcoming season into the existing facility that does NOT have the additional seats. We hope to use the existing facility and just modify the map to include the extra seats.
Is this even possible?
If so, does it mess up the history of all performances where this map was used? If it is not possible, any suggestions on how we can make this change and not have to redo all our subscriptions?
BTW, we do have a generic row of standing room built into the facility that we will no longer be using because of this addition.
Any help is greatly appreciated.
Tina
Hi Tina,
You can add seats to a facility after it is already in use, and then you can only update performances in the upcoming season to reflect the changes. After you update the facility you need to run an update utility to apply the changes to the existing performances, and there is a season parameter on the utility that allows you to limit which performances are updated. For details click here.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
Kevin,
We are finally getting around to doing the the update utilities you suggested and we have a problem. Where the script asks for the "season value", our 2012 Main Stage season ID #256 consists of productions from both the upcoming 2012-13 Theater season and the season we just finished (2011-12) and we only want to change the upcoming performances. The productions can be differentiated by both package season and/or production season. How do we split the season this way in the utility script?
If we change the script to use the Prod Seasons instead, what happens if this script gets run for other purposes?Thanks