Hello!
I am building a flex package. Everything appears to be setup correctly...price type on indiv. shows and packages, maps all have current date parameters set etc...
At the performance selection window after I have added the package to the order, I get a dialogue box that says "Performance is locked and cannot be selected"
Eek! How would one unlock a performance? This one is a first for me.
Thanks!
Becci Strickland - Tennessee Performing Arts Center.
Check the On Sale check box for the performance in Production Elements. If it is unchecked, no sales can be made to the performance.
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Ryan Creps
Network Developer |Tessitura Network, Inc
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Becci Strickland Sent: Monday, July 13, 2009 3:21 PM To: Ryan Creps Subject: [Tessitura Ticketing Forum] Performance is locked in a flexible package
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A follow up to this ancient post in case anyone stumbles across it in their searching for answers- I just received the same message when I tried to sell a new flex package. In my case, all of the performance level on sale boxes were ticked, but the performances in one of the groups weren't selectable because they didn't have the Subscription price on them (oops!). Once I added the price type, everything worked.
Cheers,Kathleen