Ordering Beverages with Tickets?

Tai,

Depending on how many price types you have, one option to investigate would be using special access areas.  What you could do is build the ticket price plus the add-on cost of the drink into a new price type or types, which you would then sell into the regular performance. In your N-Scan setup, you would then create a “special access area” that was keyed to the price type(s) for drink purchases. The patron would present their ticket at the bar, where a scanner set up for access-area scanning validates their barcode, and they get their drink.

This would allow tracking of sales (based on the price type) and also tracking of redemptions (based on the table of scans for the access area), but wouldn’t require a separate season or performances, or extra tickets to get lost or confused.

There’s more info about this in the N-Scan Application Guide.

Jonathan  

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Tal Hebdon
Sent: Thursday, May 24, 2012 11:14 AM
To: Jonathan Smillie
Subject: [Tessitura Ticketing Forum] Ordering Beverages with Tickets?

We are in the process of implementing TNEW and NSCAN and hope that we will soon be able to include a Pre-order Beverage option online. Do we create a season for 'beverages' that mirrors our performance season or is there a better way?  Do you require patrons to bring a pre-paid drink voucher on a given night, or once purchased, can they bring them to any show? I have so many questions.  Any advice/suggestions to how best to set this up? Many thanks!

Tal

Tal Hebdon, Manager of Patron and Operations Services

Young Centre for the Performing Arts, Toronto

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Tai,

Depending on how many price types you have, one option to investigate would be using special access areas.  What you could do is build the ticket price plus the add-on cost of the drink into a new price type or types, which you would then sell into the regular performance. In your N-Scan setup, you would then create a “special access area” that was keyed to the price type(s) for drink purchases. The patron would present their ticket at the bar, where a scanner set up for access-area scanning validates their barcode, and they get their drink.

This would allow tracking of sales (based on the price type) and also tracking of redemptions (based on the table of scans for the access area), but wouldn’t require a separate season or performances, or extra tickets to get lost or confused.

There’s more info about this in the N-Scan Application Guide.

Jonathan  

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Tal Hebdon
Sent: Thursday, May 24, 2012 11:14 AM
To: Jonathan Smillie
Subject: [Tessitura Ticketing Forum] Ordering Beverages with Tickets?

We are in the process of implementing TNEW and NSCAN and hope that we will soon be able to include a Pre-order Beverage option online. Do we create a season for 'beverages' that mirrors our performance season or is there a better way?  Do you require patrons to bring a pre-paid drink voucher on a given night, or once purchased, can they bring them to any show? I have so many questions.  Any advice/suggestions to how best to set this up? Many thanks!

Tal

Tal Hebdon, Manager of Patron and Operations Services

Young Centre for the Performing Arts, Toronto

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!