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Pulling Promo Codes

Cathy Popowytsch
$organization

Hi all,

Tessitura newbie here.

We just offered a discount for one of our shows both on our website and through phone and walk-up offers. We used a few different promo codes so we can track how each one did.

This is the first time the company has used promo codes in years. IT was set-up so that all the promo codes for one show (all for the same price) are under the same Source Number.

Is there anyway to separate how each promo code did within the source number?

Thanks,


Cathy

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  • Former Member
    Former Member $organization
    Hi Cathy
    Don't think so. If I recall correctly, the API just uses the promo code to look up the source no, then uses the source no from then on. It doesn't save the promo code anywhere. To do what you want, I think you'd need to have multiple source codes. 
    And that is the fundamental logic of source codes, of course - to split out orders into where they came from, in a marketing sense.

    Sent from the i

    On 20/04/2012, at 7:14, "Cathy  Popowytsch" <bounce-cathypopowytsch9879@tessituranetwork.com> wrote:

    Hi all,

    Tessitura newbie here.

    We just offered a discount for one of our shows both on our website and through phone and walk-up offers. We used a few different promo codes so we can track how each one did.

    This is the first time the company has used promo codes in years. IT was set-up so that all the promo codes for one show (all for the same price) are under the same Source Number.

    Is there anyway to separate how each promo code did within the source number?

    Thanks,


    Cathy




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  • Former Member
    Former Member $organization
    Hi Cathy
    Don't think so. If I recall correctly, the API just uses the promo code to look up the source no, then uses the source no from then on. It doesn't save the promo code anywhere. To do what you want, I think you'd need to have multiple source codes. 
    And that is the fundamental logic of source codes, of course - to split out orders into where they came from, in a marketing sense.

    Sent from the i

    On 20/04/2012, at 7:14, "Cathy  Popowytsch" <bounce-cathypopowytsch9879@tessituranetwork.com> wrote:

    Hi all,

    Tessitura newbie here.

    We just offered a discount for one of our shows both on our website and through phone and walk-up offers. We used a few different promo codes so we can track how each one did.

    This is the first time the company has used promo codes in years. IT was set-up so that all the promo codes for one show (all for the same price) are under the same Source Number.

    Is there anyway to separate how each promo code did within the source number?

    Thanks,


    Cathy




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

    Visit our new website at www.aco.com.au

    This email is confidential. If you are not the intended recipient you must not disclose or use the information contained in it. If you have received this email in error please notify us immediately by return email and delete the document. The ACO is not responsible for any changes made to a document other than those made by the ACO or for the effect of the changes on the document's meaning. The ACO accepts no liability for any damage caused by this email or its attachments due to viruses interference, interception, corruption or unauthorised access.
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