Pulling Promo Codes

Hi all,

Tessitura newbie here.

We just offered a discount for one of our shows both on our website and through phone and walk-up offers. We used a few different promo codes so we can track how each one did.

This is the first time the company has used promo codes in years. IT was set-up so that all the promo codes for one show (all for the same price) are under the same Source Number.

Is there anyway to separate how each promo code did within the source number?

Thanks,


Cathy

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  • Hi Cathy,

     

    All promo codes are also source codes so yes you should be able to see everything separated.  The Performance by Appeal report will split that out for you.  Perhaps you could expand a bit on the set up because I’m not sure you can have several promo codes under the same source number.

     

    Shelley Salinas

     


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Cathy Popowytsch
    Sent: Thursday, April 19, 2012 4:16 PM
    To: Shelley Salinas
    Subject: [Tessitura Ticketing Forum] Pulling Promo Codes

     

    Hi all,

    Tessitura newbie here.

    We just offered a discount for one of our shows both on our website and through phone and walk-up offers. We used a few different promo codes so we can track how each one did.

    This is the first time the company has used promo codes in years. IT was set-up so that all the promo codes for one show (all for the same price) are under the same Source Number.

    Is there anyway to separate how each promo code did within the source number?

    Thanks,


    Cathy




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Hi Cathy,

     

    All promo codes are also source codes so yes you should be able to see everything separated.  The Performance by Appeal report will split that out for you.  Perhaps you could expand a bit on the set up because I’m not sure you can have several promo codes under the same source number.

     

    Shelley Salinas

     


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Cathy Popowytsch
    Sent: Thursday, April 19, 2012 4:16 PM
    To: Shelley Salinas
    Subject: [Tessitura Ticketing Forum] Pulling Promo Codes

     

    Hi all,

    Tessitura newbie here.

    We just offered a discount for one of our shows both on our website and through phone and walk-up offers. We used a few different promo codes so we can track how each one did.

    This is the first time the company has used promo codes in years. IT was set-up so that all the promo codes for one show (all for the same price) are under the same Source Number.

    Is there anyway to separate how each promo code did within the source number?

    Thanks,


    Cathy




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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