Pulling Promo Codes

Hi all,

Tessitura newbie here.

We just offered a discount for one of our shows both on our website and through phone and walk-up offers. We used a few different promo codes so we can track how each one did.

This is the first time the company has used promo codes in years. IT was set-up so that all the promo codes for one show (all for the same price) are under the same Source Number.

Is there anyway to separate how each promo code did within the source number?

Thanks,


Cathy

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  • Former Member
    Former Member $organization

    (Sorry if this is a double-post for some - I posted it by email on Friday, but it didn't appear here, so I'm posting it again.)

    Hi Cathy

    Don't think so. If I recall correctly, the API just uses the promo code to look up the source no, then uses the source no from then on. It doesn't save the promo code anywhere. And for the live sales, you just select the source no.

    To do what you want, I think you'd need to have multiple source codes. 

    And that is the fundamental logic of source codes, of course - to split out orders into where they came from, in a marketing sense.

    Ken

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  • Former Member
    Former Member $organization

    (Sorry if this is a double-post for some - I posted it by email on Friday, but it didn't appear here, so I'm posting it again.)

    Hi Cathy

    Don't think so. If I recall correctly, the API just uses the promo code to look up the source no, then uses the source no from then on. It doesn't save the promo code anywhere. And for the live sales, you just select the source no.

    To do what you want, I think you'd need to have multiple source codes. 

    And that is the fundamental logic of source codes, of course - to split out orders into where they came from, in a marketing sense.

    Ken

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