Hello,
I'm sure this issue has been touched on before in the forums, but since I can't find the search feature, and am on a bit of a time crunch trying to proof the next season I figure it'd be easier to start a new thread. I was wondering if there is a way to get special characters to print via Tessitura. Is it dependant on the version and/or printer? If I use HTML will this appear? We use Boca printers of different model numbers, on version 10 of Tessitura using Window 7 if any or all of that information alters anything.
Thanks in advance and sorry for the probable beating of an already answered topic.
-Maurice
Hi Maurice,
Here’s a link to the help topic that explains how to print special characters on tickets: http://www.tessituranetwork.com/Help_System/Content/Ticket%20Design/Special%20Characters.htm
Quick summary, it requires entering the ASCII code for the character when entering the data and then choosing a font that supports the character when adding the data element to your ticket design.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
We are struggling with this same problem at the moment, and wonder if the root problem is that the fonts we are using simply don't accomodate special characters.
We use Font 9 for header/address tickets and Font 8 for event ticket text.
Is it not possible to use special characters with these fonts, or am I missing something else?
Font 13 or 8 will be your best bet for special characters on tickets.Here is a link to descriptions of the various fonts with examples. Also be sure to follow the link that Kevin supplies above to read up on special characters more.