Good morning.
Is it possible to run UP_UPDATE_ZONE_NO on specific performances? I know you can update it by season, but we'd like to make certain performances within a season have differently designated price zones.
Thanks for any input.
Patrick Desgrange (Cincinnati Playhouse in the Park)
Kevin – By using the Price Zones Tab in Season Maint what happens if I paint a price zone that doesn’t have any prices associated with it? Does this only work if I am changing which seats belong to which ever zones already have prices?
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin SheehanSent: Thursday, March 22, 2012 10:06 AMTo: Nicole KeatingSubject: RE: [Tessitura Ticketing Forum] Updating Price Zones
I think you have it all sorted out now, but I thought I’d summarize the options just to be sure:
1. Edit zone maps for a facility in Facility Manager. When you do this the change applies to all new performances added after the change and if you run the update scripts it applies to all existing performances using that zone map.
2. Edit the zones for performances in Season Manager. When you do this the change applies only to the edited performances. No update scripts need to be run.
One caution about editing your zones. If you have SYOS on your website, some SYOS maps can be broken by editing your zone maps. Before you make an edit, check with your web developer to see if such a change will work with the way your SYOS map was built.
Also, Brian, I love that you tried to add a link to a topic in the new help system, but unfortunately the link didn’t go to the topic you intended. Copying the address you see in the address bar when the help system is open usually won’t work (it doesn’t change as you navigate to different topics). If you, or anyone else, would like to share a link to a topic in the new online help system here are the steps:
1. Open the help system.
2. Find the topic you want in the TOC.
3. Right click on that TOC entry and select Copy Link Location or Copy Shortcut (the option you see depends on the browser you are using).
4. Paste the link into your forum post or email.
To demonstrate, here’s the link to the topic I think Brian was shooting for: http://www.tessituranetwork.com/Help_System/Content/Season%20Maintenance/Season%20Maintenance%20Price%20Zones.htm.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Unknown said:By using the Price Zones Tab in Season Maint what happens if I paint a price zone that doesn’t have any prices associated with it?
I think this would work but none of the seats would be available (which might be what's desired in your example?) like if you have a zone that's disabled on every active pmap?
This might not be true any more, but I'm pretty sure in the past when I created a brand new zone it subsequently existed on all pmaps for the zmap, and was both enabled and set to zero. I think I found that out through testing so before adding the zone in live I had a script at the ready to run immediately and set the not-on-sale-ind for that new zone to N for every pmap, and then went back later with a different script to update the zone to appropriate prices on relevant maps and reactivate the zone when necessary. Might have been overkill since no seats would've had the zone yet, but I liked the security of doing it to all pmaps for that zmap so I didn't have to worry later after the seats were zoned about having missed one, or about if a formerly-not-in-use pmap suddenly went into use and maybe hadn't been updated. But I'm paranoid.