Good morning.
Is it possible to run UP_UPDATE_ZONE_NO on specific performances? I know you can update it by season, but we'd like to make certain performances within a season have differently designated price zones.
Thanks for any input.
Patrick Desgrange (Cincinnati Playhouse in the Park)
I think you have it all sorted out now, but I thought I’d summarize the options just to be sure:
1. Edit zone maps for a facility in Facility Manager. When you do this the change applies to all new performances added after the change and if you run the update scripts it applies to all existing performances using that zone map.
2. Edit the zones for performances in Season Manager. When you do this the change applies only to the edited performances. No update scripts need to be run.
One caution about editing your zones. If you have SYOS on your website, some SYOS maps can be broken by editing your zone maps. Before you make an edit, check with your web developer to see if such a change will work with the way your SYOS map was built.
Also, Brian, I love that you tried to add a link to a topic in the new help system, but unfortunately the link didn’t go to the topic you intended. Copying the address you see in the address bar when the help system is open usually won’t work (it doesn’t change as you navigate to different topics). If you, or anyone else, would like to share a link to a topic in the new online help system here are the steps:
1. Open the help system.
2. Find the topic you want in the TOC.
3. Right click on that TOC entry and select Copy Link Location or Copy Shortcut (the option you see depends on the browser you are using).
4. Paste the link into your forum post or email.
To demonstrate, here’s the link to the topic I think Brian was shooting for: http://www.tessituranetwork.com/Help_System/Content/Season%20Maintenance/Season%20Maintenance%20Price%20Zones.htm.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com