Good morning.
Is it possible to run UP_UPDATE_ZONE_NO on specific performances? I know you can update it by season, but we'd like to make certain performances within a season have differently designated price zones.
Thanks for any input.
Patrick Desgrange (Cincinnati Playhouse in the Park)
I might be wrong on this, but I think technically in that situation, even though it works and the seats come up at the new price, officially you're still supposed to run the scripts? I have a vague memory of issues with the composite seat map after partial rezoning through season maintenance. But I may be mistaken. And that might been an issue for up_update_comp_maps more than up_update_zone_no, but I thought we're supposed to run all six after any sort of change anyway, not just the one directly related to whatever was changed (zone vs best seat etc).From: Brian Graham <bounce-briangraham8283@tessituranetwork.com>Sent: 3/21/2012 5:23:35 PMYou can do it without changing the price maps as well. Simply selecting the seats that you want to change and then selecting the new price zone. I've seen this done on performances where an entire house for one performance in a run would be set to "A" price seats, or all the seats in the balcony set to a different zone, just as a couple of examples. When you do that, there's no need to run any scripts - it's all done in Season Maintenance, and the seats will be updated to the new price zones right away. This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
I might be wrong on this, but I think technically in that situation, even though it works and the seats come up at the new price, officially you're still supposed to run the scripts?
I have a vague memory of issues with the composite seat map after partial rezoning through season maintenance. But I may be mistaken. And that might been an issue for up_update_comp_maps more than up_update_zone_no, but I thought we're supposed to run all six after any sort of change anyway, not just the one directly related to whatever was changed (zone vs best seat etc).
From: Brian Graham <bounce-briangraham8283@tessituranetwork.com>Sent: 3/21/2012 5:23:35 PM
You can do it without changing the price maps as well. Simply selecting the seats that you want to change and then selecting the new price zone. I've seen this done on performances where an entire house for one performance in a run would be set to "A" price seats, or all the seats in the balcony set to a different zone, just as a couple of examples. When you do that, there's no need to run any scripts - it's all done in Season Maintenance, and the seats will be updated to the new price zones right away.
Actually, I'm referring to changing a seat from being in one price zone to being in a different price zone. So you could actually take a row that is in the "A" zone and make all the seats in it "B" zone seats for a particular performance. This doesn't actually change the facility - it just updates what zone those seats fall into for a particular performance. I know my good friends at the Shakespeare Theatre (sic) use this almost daily to adjust the zones in their houses on a performance by performance basis. Since there's no change made to the facility, there's no need to run scripts.
Here's the documentation for it:
http://www.tessituranetwork.com/Help_System/Default_Left.htm#CSHID=Security%2FConfiguring%20Management%20Rights.htm|StartTopic=Content%2FSecurity%2FConfiguring%20Management%20Rights.htm|SkinName=TN Skin