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E-Tickets vs. Print at Home

Brett Rader
$organization

Hi everybody,

The New Vic is looking to go down the route of Print at Home tickets, but in my research there seems to be very little information about PAHT's cousin, e-tickets (i.e., a ticket that can be scanned via the screen on an iPhone, Android, etc.).

Does anyone employ e-tickets in conjunction with PAHT? Or, have you simply been able to use N-Scan to record the bar-codes from emailed ticket pdfs?

What kind of hiccups, front of house and otherwise, have been experienced with e-tickets?

Thanks in advance for your help.

Brett

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  • $organization
    1024x768 Clean false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    We’ve been scanning our PAHT bar codes off of smart phones for awhile.  We don’t advertise it but we’ve found that patrons show up expecting it.  Haven’t run into any issues yet but I’m sure the minute we advertise doing it, we’ll have our first issue with it….

     

    Susan M. Crockett

    Chief Information Officer

    Ruth Eckerd Hall, Inc.

    1111 N. McMullen Booth Rd.  l  Clearwater, FL 33759

    727.712.2757   l   Fax: 727.791.6020

    This email and any files transmitted with it are confidential and intended solely for the use of the intended individual or entity.  If you have received this email in error please notify the sender.  You are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information received in error is strictly prohibited.

     

    From: Ray Bernard [mailto:bounce-raymondbernard7790@tessituranetwork.com]
    Sent: Wednesday, February 01, 2012 1:50 PM
    To: Susan Crockett
    Subject: RE: [Tessitura Ticketing Forum] E-Tickets vs. Print at Home

     

    N-Scan is able to validate a PDF from a smart phone (I just tested it). We don’t typically use it, but it works.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brett Rader
    Sent: Wednesday, February 01, 2012 11:35 AM
    To: rbernard@smm.org
    Subject: [Tessitura Ticketing Forum] E-Tickets vs. Print at Home

     

    Hi everybody,

    The New Vic is looking to go down the route of Print at Home tickets, but in my research there seems to be very little information about PAHT's cousin, e-tickets (i.e., a ticket that can be scanned via the screen on an iPhone, Android, etc.).

    Does anyone employ e-tickets in conjunction with PAHT? Or, have you simply been able to use N-Scan to record the bar-codes from emailed ticket pdfs?

    What kind of hiccups, front of house and otherwise, have been experienced with e-tickets?

    Thanks in advance for your help.

    Brett




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization
    1024x768 Clean false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

    We’ve been scanning our PAHT bar codes off of smart phones for awhile.  We don’t advertise it but we’ve found that patrons show up expecting it.  Haven’t run into any issues yet but I’m sure the minute we advertise doing it, we’ll have our first issue with it….

     

    Susan M. Crockett

    Chief Information Officer

    Ruth Eckerd Hall, Inc.

    1111 N. McMullen Booth Rd.  l  Clearwater, FL 33759

    727.712.2757   l   Fax: 727.791.6020

    This email and any files transmitted with it are confidential and intended solely for the use of the intended individual or entity.  If you have received this email in error please notify the sender.  You are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information received in error is strictly prohibited.

     

    From: Ray Bernard [mailto:bounce-raymondbernard7790@tessituranetwork.com]
    Sent: Wednesday, February 01, 2012 1:50 PM
    To: Susan Crockett
    Subject: RE: [Tessitura Ticketing Forum] E-Tickets vs. Print at Home

     

    N-Scan is able to validate a PDF from a smart phone (I just tested it). We don’t typically use it, but it works.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brett Rader
    Sent: Wednesday, February 01, 2012 11:35 AM
    To: rbernard@smm.org
    Subject: [Tessitura Ticketing Forum] E-Tickets vs. Print at Home

     

    Hi everybody,

    The New Vic is looking to go down the route of Print at Home tickets, but in my research there seems to be very little information about PAHT's cousin, e-tickets (i.e., a ticket that can be scanned via the screen on an iPhone, Android, etc.).

    Does anyone employ e-tickets in conjunction with PAHT? Or, have you simply been able to use N-Scan to record the bar-codes from emailed ticket pdfs?

    What kind of hiccups, front of house and otherwise, have been experienced with e-tickets?

    Thanks in advance for your help.

    Brett




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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