Quick search by event title

Hi Laura,

On the Product Catalog tab of the order select Product Search (which is a tab on the right of the screen) and from there you can search for products based on many different criteria, including keywords.

Here’s a link to the topic that explains the Product Search:

http://www.tessituranetwork.com/Help_System/Content/Ticket_Order_Processing/Product%20Search.htm

Please note that while this link goes to the new v11 help system, except for the color scheme of the screen, everything in product search functions exactly the same.

Kevin Sheehan

Senior Documentation & Learning Resources Specialist

Tessitura Network

+1 888 643 5778 x 329

ksheehan@tessituranetwork.com

While in Ticketing click Product Catalog, Product Search and type any string on the Text line.  The text line searches just about anything on an event including content tab information. 

Hello,

Wondering if anyone knows of a way (or how to set up) a 'quick search' using keywords on events set up on Tess.

We have nearly 90 events during a 3 month period and a variety of staff using the system so it can be tricky to know exactly which event the customer is referring to if they don't know the exact title or the date of the show they have heard about.

Does anyone have an easy way of doing this at their venue? We don't really use the hot list facility as on the whole our shows sell fairly evenly (although there occasional exceptions to the rule!)

Any advice would be greatly appreciated.

Thanks,
Laura

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You do want to also change the Season to “ALL”.  Unfortunately I don’t think you can set “All” as a default.