Single Tickets $ / Season Manager

You also might check the category on the price maps for the prices in question – are they ticket price?  I know if they are not that can mess up the Season Manager stuff as well.

Elizabeth Carlock

Director of Ticketing Services

The Granada Theatre 

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
Sent: Thursday, January 12, 2012 9:38 AM
To: Elizabeth Carlock
Subject: Re: [Tessitura Ticketing Forum] Single Tickets $ / Season Manager

Are you sure that the SO radio buttons aren't something other than you expected? That gets me a lot. Full year vs To Date vs Future?

Or, you checked that the pt categories are correct on the price types, but are you certain you've sold tickets with those pts?

I have a situation where a show is only displaying Subscription $ in Season Manager and not Single Ticket $.  I've verified that my EIS jobs are running without errors, that the EIS check box is checked in the TR_SEASON table and that the correct Price Type Category is assigned to the single ticket price types in the TR_PRICE_TYPE table.  What am I missing???

Thanks in advance for the help everyone!

Teresa

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You also might check the category on the price maps for the prices in question – are they ticket price?  I know if they are not that can mess up the Season Manager stuff as well.

Elizabeth Carlock

Director of Ticketing Services

The Granada Theatre 

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
Sent: Thursday, January 12, 2012 9:38 AM
To: Elizabeth Carlock
Subject: Re: [Tessitura Ticketing Forum] Single Tickets $ / Season Manager

Are you sure that the SO radio buttons aren't something other than you expected? That gets me a lot. Full year vs To Date vs Future?

Or, you checked that the pt categories are correct on the price types, but are you certain you've sold tickets with those pts?

I have a situation where a show is only displaying Subscription $ in Season Manager and not Single Ticket $.  I've verified that my EIS jobs are running without errors, that the EIS check box is checked in the TR_SEASON table and that the correct Price Type Category is assigned to the single ticket price types in the TR_PRICE_TYPE table.  What am I missing???

Thanks in advance for the help everyone!

Teresa

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!