I have a situation where a show is only displaying Subscription $ in Season Manager and not Single Ticket $. I've verified that my EIS jobs are running without errors, that the EIS check box is checked in the TR_SEASON table and that the correct Price Type Category is assigned to the single ticket price types in the TR_PRICE_TYPE table. What am I missing???
Thanks in advance for the help everyone!
Teresa
You also might check the category on the price maps for the prices in question – are they ticket price? I know if they are not that can mess up the Season Manager stuff as well.
Elizabeth Carlock
Director of Ticketing Services
The Granada Theatre
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman Sent: Thursday, January 12, 2012 9:38 AM To: Elizabeth Carlock Subject: Re: [Tessitura Ticketing Forum] Single Tickets $ / Season Manager
Are you sure that the SO radio buttons aren't something other than you expected? That gets me a lot. Full year vs To Date vs Future?
Or, you checked that the pt categories are correct on the price types, but are you certain you've sold tickets with those pts?
From: Teresa Dean <bounce-teresadean9276@tessituranetwork.com> Sent: 1/12/2012 9:03:04 AM
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