Hello there.
I've been asked what happens to a patron if they sit in a seat that has been repriced, would their Rollover be at the original price or the new price. Am I right in thinking that the Rollover process doesn't actually care about pricing? As long as the Facility that is being rolled over from matches the Facility of where the rollover is going to, the cost of the seats/subscription is irrelevant?
Thanks Paul.
True, but if you want prices to show up in the orders you need to choose which price is on the Price Map for the target performance.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Paul WhiteSent: Tuesday, January 10, 2012 10:32 AMTo: Nicole KeatingSubject: [Tessitura Ticketing Forum] Rollover Question.
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That's perfect, Nicole, thank you!
During a rollover, you can specify how price types roll over. For instance, you can say that your group subscription price type rolls over to a different group subscription price type. So, in that sense, as long as you do your price mapping properly, the rollover doesn’t care what the old price was. However, once the rollover is done, the price is set in the orders created or added to by the rollover and in the t_cust_subscription_summary table. You can’t easily change price after that point without unseating and reseating affected orders. There is great documentation that I reread every subscription season!
Lucie