Printing ticket headers

Hello,

I have received a request to print ticket headers (and only headers - no tickets or receipts) for current subscribers.  I know I can go into each order and print headers individually, but that seems like not the most efficient answer.

Any suggestions?

Thanks again,

Lesley

  • Former Member
    Former Member $organization

    Hi Lesley,  Did you find a way to do this?  We might need to do the same so would love to hear what you did.

    Thanks in advance,

    Jeri

  • Hi Jeri,

     

    Unfortunately, I could not come up with a way to make that happen. We ended up going into an order for every person and reprinting the header, which I would not wish on anyone! Good luck.

     

    Lesley

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jeri Henderson
    Sent: Tuesday, September 27, 2011 2:25 PM
    To: Lesley Chaney
    Subject: Re: [Tessitura Ticketing Forum] Printing ticket headers

     

    Hi Lesley,  Did you find a way to do this?  We might need to do the same so would love to hear what you did.

    Thanks in advance,

    Jeri

    From: Lesley Chaney <bounce-lesleychaney1063@tessituranetwork.com>
    Sent: 6/18/2009 5:04:25 PM

    Hello,

    I have received a request to print ticket headers (and only headers - no tickets or receipts) for current subscribers.  I know I can go into each order and print headers individually, but that seems like not the most efficient answer.

    Any suggestions?

    Thanks again,

    Lesley




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • I am just curious why it needs to be a header.  Could you run labels instead?  It seems like it would be easier....

  • What I’ve done before is a batch print but sorting by Print Type and then Customer Name. This puts all the header cards in the beginning of the print and then you just stop the print at the end of all the header cards.

     

    I hope this is helpful. Please let me know if need me to clarify this.

     

    ~Karen

     

    Please update your records to include my new e-mail address: KDiche@SCFTA.org
    _______________________________________________________
    Karen Diche
    Manager, Season Tickets
    Segerstrom Center for the Arts
    600 Town Center Drive, Costa Mesa, CA 92626
    T (714) 556-2122 x 4359   F (714) 755-7477   E KDiche@SCFTA.org

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Boann Petersen
    Sent: Tuesday, September 27, 2011 1:40 PM
    To: Karen Diche
    Subject: Re: [Tessitura Ticketing Forum] Printing ticket headers

     

    I am just curious why it needs to be a header.  Could you run labels instead?  It seems like it would be easier....

    From: Jeri Henderson <bounce-jerihenderson2389@tessituranetwork.com>
    Sent: 9/27/2011 2:23:40 PM

    Hi Lesley,  Did you find a way to do this?  We might need to do the same so would love to hear what you did.

    Thanks in advance,

    Jeri




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization
    Ok, thank you so much for getting back to me. 


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lesley Chaney
    Sent: Tuesday, September 27, 2011 4:35 PM
    To: Jeri Henderson
    Subject: RE: [Tessitura Ticketing Forum] Printing ticket headers

    Hi Jeri,

     

    Unfortunately, I could not come up with a way to make that happen. We ended up going into an order for every person and reprinting the header, which I would not wish on anyone! Good luck.

     

    Lesley

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jeri Henderson
    Sent: Tuesday, September 27, 2011 2:25 PM
    To: Lesley Chaney
    Subject: Re: [Tessitura Ticketing Forum] Printing ticket headers

     

    Hi Lesley,  Did you find a way to do this?  We might need to do the same so would love to hear what you did.

    Thanks in advance,

    Jeri

    From: Lesley Chaney <bounce-lesleychaney1063@tessituranetwork.com>
    Sent: 6/18/2009 5:04:25 PM

    Hello,

    I have received a request to print ticket headers (and only headers - no tickets or receipts) for current subscribers.  I know I can go into each order and print headers individually, but that seems like not the most efficient answer.

    Any suggestions?

    Thanks again,

    Lesley




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • Former Member
    Former Member $organization
    Our ticket office wanted a header so the customer could sign it when picking up their subscription thank-you gift. 

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Boann Petersen
    Sent: Tuesday, September 27, 2011 4:40 PM
    To: Jeri Henderson
    Subject: Re: [Tessitura Ticketing Forum] Printing ticket headers

    I am just curious why it needs to be a header.  Could you run labels instead?  It seems like it would be easier....

    From: Jeri Henderson <bounce-jerihenderson2389@tessituranetwork.com>
    Sent: 9/27/2011 2:23:40 PM

    Hi Lesley,  Did you find a way to do this?  We might need to do the same so would love to hear what you did.

    Thanks in advance,

    Jeri




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • Something that might work for you is to assign a completely blank Ticket Design to all the price types associated with the performance you want to print the headers out for.  Then do a batch print of that performance.  Tessitura will not print tickets with a completely blank ticket design.  Test it first, I've never done this, but sounds like it might work for you........and be sure to change your ticket designs back to the correct designs when your done.

    Patrick Desgrange

    Ticket System Administrator

    Cincinnati Playhouse in the Park

    Patrick.desgrange@cincyplay.com

    Phone: (513) 345-2242

    Fax: (513) 345-2276

     

  • I don't know if this would work. I have not tried it. But it seems like it might. be worth a test, as an alternative to Karen's (super clever) suggestion.

    If you did the print job during off hours (or just asked others not to print tickets for a short period), and then turned off the print_ind on all perfs in question for all modes of sale in question, and then did the batch print job including headers, maybe then only the headers would come out because none of the perfs are set as printable?

  • Former Member
    Former Member $organization
    Hmmm, very interesting suggestions.  Thanks Karen and Amanda!


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Tuesday, September 27, 2011 8:21 PM
    To: Jeri Henderson
    Subject: RE: [Tessitura Ticketing Forum] Printing ticket headers

    I don't know if this would work. I have not tried it. But it seems like it might. be worth a test, as an alternative to Karen's (super clever) suggestion.

    If you did the print job during off hours (or just asked others not to print tickets for a short period), and then turned off the print_ind on all perfs in question for all modes of sale in question, and then did the batch print job including headers, maybe then only the headers would come out because none of the perfs are set as printable?

    From: Karen Diche <bounce-karendiche2059@tessituranetwork.com>
    Sent: 9/27/2011 4:34:13 PM

    What I’ve done before is a batch print but sorting by Print Type and then Customer Name. This puts all the header cards in the beginning of the print and then you just stop the print at the end of all the header cards.

     

    I hope this is helpful. Please let me know if need me to clarify this.

     

    ~Karen

     

    Please update your records to include my new e-mail address: KDiche@SCFTA.org
    _______________________________________________________
    Karen Diche
    Manager, Season Tickets
    Segerstrom Center for the Arts
    600 Town Center Drive, Costa Mesa, CA 92626
    T (714) 556-2122 x 4359   F (714) 755-7477   E KDiche@SCFTA.org

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Boann Petersen
    Sent: Tuesday, September 27, 2011 1:40 PM
    To: Karen Diche
    Subject: Re: [Tessitura Ticketing Forum] Printing ticket headers

     

    I am just curious why it needs to be a header.  Could you run labels instead?  It seems like it would be easier....

    From: Jeri Henderson <bounce-jerihenderson2389@tessituranetwork.com>
    Sent: 9/27/2011 2:23:40 PM

    Hi Lesley,  Did you find a way to do this?  We might need to do the same so would love to hear what you did.

    Thanks in advance,

    Jeri




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!