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Order Special Requests Reporting

Charles Buchanan
$organization

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Does anyone have a custom report that pulls information from the “Special Requests” entered for the line item within a ticket order and would you be willing to share that with us?  I would like a report that pulls Const ID, Order number in addition to the details from the line item: Event, Section, Row, Seats and the category and notes from the Special Request.  This would not be for packages but for single ticket orders.  

 

Thank you!    

 

Charles Buchanan

Associate Director of Ticket Services

The Public Theater

425 Lafayette Street | New York, NY 10003

(212) 539-8676

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  • $organization

    Hi Amanda

     

    Can you let me know if you share you reports, it sounds like what we are looking for and will get us started!

     

    Many thanks

     

    Nicola

     

    Nicola Cawkwell

    Ticket Sales Manager

    Theatre Royal & Royal Concert Hall

    Theatre Square

    Nottingham NG1 5ND

     

    0115 721 0693

    nicola.cawkwell@nottinghamcity.gov.uk

    www.trch.co.uk

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kari Daly
    Sent: 16 January 2013 19:19
    To: Nicola Cawkwell
    Subject: Re: [Tessitura Ticketing Forum] Order Special Requests Reporting

     

    Hi Amanda,

    So you still have these reports available? If so, could you share them with me?

    From: Amanda Freeman <bounce-amandafreeman5080@tessituranetwork.com>
    Sent: 11/10/2011 5:00:12 PM

    I have almost that. It's everything about the SR except the actual seat location, does include zone though. I also have a "Special Request Recipient" custom screen if you're interested. Either might be a decent jumping point, if not exactly what you need.




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  • $organization in reply to Nicola Blackburn

    Hi Kari and Nicola,

     

    I wrote the report (and post) mentioned above in my previous position at La Jolla Playhouse. You could try asking someone there.

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