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Discount Gift Certificates

Allen Clark
$organization

Hello All and thank you in advance.  Our marketing department would like to offer gift certificates at a reduced rate.  Something like allow someone to purchase a $100 GC for a discounted price of $80.  How can we accomodate this in Tessitura?  Any and all ideas would be greatly appreciated.

Thanks,

Allen

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  • Former Member
    Former Member $organization

    When we have done offers like this in the past, we have charged the department the difference.  In this instance $80 would be charged to the customer and $20 would be charged to Marketing.

     

    We have not been able to do this online, but we have done some via phone for our Development Dept.

     

    Not ideal, but a workaround…

     

    If you come up with anything better, let me know!  J

     

    Nicole

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Allen Clark
    Sent: Thursday, November 03, 2011 11:41 AM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Discount Gift Certificates

     

    Hello All and thank you in advance.  Our marketing department would like to offer gift certificates at a reduced rate.  Something like allow someone to purchase a $100 GC for a discounted price of $80.  How can we accomodate this in Tessitura?  Any and all ideas would be greatly appreciated.

    Thanks,

    Allen




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Former Member
    Former Member $organization

    When we have done offers like this in the past, we have charged the department the difference.  In this instance $80 would be charged to the customer and $20 would be charged to Marketing.

     

    We have not been able to do this online, but we have done some via phone for our Development Dept.

     

    Not ideal, but a workaround…

     

    If you come up with anything better, let me know!  J

     

    Nicole

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Allen Clark
    Sent: Thursday, November 03, 2011 11:41 AM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Discount Gift Certificates

     

    Hello All and thank you in advance.  Our marketing department would like to offer gift certificates at a reduced rate.  Something like allow someone to purchase a $100 GC for a discounted price of $80.  How can we accomodate this in Tessitura?  Any and all ideas would be greatly appreciated.

    Thanks,

    Allen




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization in reply to Former Member

    It's not ideal, but if you really wanted it to be online, one way would be to create a dummy perf called $100 gift certificate and have the pricetype come up at $80. Then have humans return the perf for an actual gift cert and pay the rest with another payment method, such as one that charges your marketing dept as others have suggested. 



    [edited by: Amanda Freeman at 12:32 PM (GMT -6) on 3 Nov 2011]
  • $organization in reply to Former Member

    Hi Nicole.

    We are thinking about doing this for Black Friday. Did you guys figure out a way to sell this gift certificate at a reduced rate online?

    Our idea is that we would have $100 gift certificates sell for $50. So do we make a Marketing payment method of $50 to pay off the discounted portion? Is the full amount available to use when that patron redeems it? I think it would be but just checking. 

    Thanks. 

    FYI-You're like a rock star on this network. Yesterday you solved almost a two day search for a report that has subscribers' names and what they paid-Package Order Listing Report!!  Thanks. 

  • $organization in reply to A. Freeman

    Hi Amanda. 

    We're now thinking of doing the same thing-selling half price gift certificates online. Can I get the step by step process of your idea?

    Here's what I'm thinking:

    I create a performance for $100 gift certificate (and whatever amounts we want)

    I create a pricetype for $50 

    When that's purchased someone in the box office returns that $100 gift certificate (which has an $50 value) then pay the remaining $50 off with a fake payment method. 

    So when the person redeems the gift certificate it will still have the $100 value for them to use?

    Then I need to create a pricetype in each performance for half of the regular ticket price to use with this gift certificate?

    Let me know if this is wrong. 

    Thanks in advance. 

    Adria