Custom Screen Issue

I am having a unique custom screen issue. I have a custom screen that is built using .Net. This screen has a listbox on it. The idea behind this, is that when I fire off a Gridview row command, it takes the listbox.selectedindex and then does a bunch of stuff. All of the functionality works fine for me in debug and also works if I hit the page directly through IE9. It does not work in Tessitura.

 Here is the real kicker, It does work in Tessitura for my co-worker. We both have 64 bit machines and both use IE9 if that has anything to do with it. I have also tried the Tessitura Drop down fix where you modify the registry for “Feature_Use_WindowSelectedControl” but no change.

I ran a .Net trace on it when trying it from Tessitura and for the listbox under “Form Collection” the listbox comes up “undefined” where when I run the same trace from IE, the listbox displays the selected index.

This used to work for me in Tessitura but have since upgraded to IE9 so I am thinking that may be the issue but not sure if Tessitura uses the IE engine that is installed on my machine or something so I am a little lost.

Any ideas?

Thanks!

 

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  • That is correct.

     

    Marty Jones

    Director of Information Services

     

    Omaha Performing Arts
    1200 Douglas Street

    Omaha, Nebraska 68102

    P 402.661.8469

    Marty.Jones@omahaperformingarts.org

    www.omahaperformingarts.org

    For tickets, call Ticket Omaha at 402.345.0606

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jon Ballinger
    Sent: Friday, October 28, 2011 5:31 PM
    To: Martin A. Jones
    Subject: RE: [Tessitura Ticketing Forum] Custom Screen Issue

     

    Hi Marty,

    I tried removing that entry and still no luck for me to get the drop downs working properly.  So basically you just remove the Feature_use_Windowedselectcontrol and that did it?

    Thanks,

    Jon

    From: Marty Jones <bounce-martyjones7649@tessituranetwork.com>
    Sent: 10/28/2011 3:55:58 PM

    Well, I started looking at that which reminded me that I had the Feature_use_Windowedselectcontrol registry fix for Tessitura but if I remember correctly that was for a IE7 issue, so I removed it and now my page works. So in roundabout way Thanks!

     

    Marty

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • That is correct.

     

    Marty Jones

    Director of Information Services

     

    Omaha Performing Arts
    1200 Douglas Street

    Omaha, Nebraska 68102

    P 402.661.8469

    Marty.Jones@omahaperformingarts.org

    www.omahaperformingarts.org

    For tickets, call Ticket Omaha at 402.345.0606

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jon Ballinger
    Sent: Friday, October 28, 2011 5:31 PM
    To: Martin A. Jones
    Subject: RE: [Tessitura Ticketing Forum] Custom Screen Issue

     

    Hi Marty,

    I tried removing that entry and still no luck for me to get the drop downs working properly.  So basically you just remove the Feature_use_Windowedselectcontrol and that did it?

    Thanks,

    Jon

    From: Marty Jones <bounce-martyjones7649@tessituranetwork.com>
    Sent: 10/28/2011 3:55:58 PM

    Well, I started looking at that which reminded me that I had the Feature_use_Windowedselectcontrol registry fix for Tessitura but if I remember correctly that was for a IE7 issue, so I removed it and now my page works. So in roundabout way Thanks!

     

    Marty

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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