Custom Screen Issue

I am having a unique custom screen issue. I have a custom screen that is built using .Net. This screen has a listbox on it. The idea behind this, is that when I fire off a Gridview row command, it takes the listbox.selectedindex and then does a bunch of stuff. All of the functionality works fine for me in debug and also works if I hit the page directly through IE9. It does not work in Tessitura.

 Here is the real kicker, It does work in Tessitura for my co-worker. We both have 64 bit machines and both use IE9 if that has anything to do with it. I have also tried the Tessitura Drop down fix where you modify the registry for “Feature_Use_WindowSelectedControl” but no change.

I ran a .Net trace on it when trying it from Tessitura and for the listbox under “Form Collection” the listbox comes up “undefined” where when I run the same trace from IE, the listbox displays the selected index.

This used to work for me in Tessitura but have since upgraded to IE9 so I am thinking that may be the issue but not sure if Tessitura uses the IE engine that is installed on my machine or something so I am a little lost.

Any ideas?

Thanks!

 

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  • If these are coming from the same workstation, it means that from Tessitura, the browser is rendering the page in Compatibility View for IE7, hence why you see MSIE 7.0 vs MSIE 9.0 in these.  These are used in ASP rendering to control compatibility in some functionality.

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Marty Jones
    Sent: Friday, October 28, 2011 1:56 PM
    To: Ryan Creps
    Subject: RE: [Tessitura Ticketing Forum] Custom Screen Issue

     

    Ryan,

     

    After doing an .Net trace once from Tessitura and then from IE directly. I get two different "Agent Headers" Do you know if this means anything?

     

    Tessitura:

    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C; .NET4.0E)

     

    IE9:

    Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

     

     

    Marty

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • If these are coming from the same workstation, it means that from Tessitura, the browser is rendering the page in Compatibility View for IE7, hence why you see MSIE 7.0 vs MSIE 9.0 in these.  These are used in ASP rendering to control compatibility in some functionality.

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Marty Jones
    Sent: Friday, October 28, 2011 1:56 PM
    To: Ryan Creps
    Subject: RE: [Tessitura Ticketing Forum] Custom Screen Issue

     

    Ryan,

     

    After doing an .Net trace once from Tessitura and then from IE directly. I get two different "Agent Headers" Do you know if this means anything?

     

    Tessitura:

    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C; .NET4.0E)

     

    IE9:

    Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)

     

     

    Marty

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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