Performance & Fundraiser Event

You can also use price types for this. You can have two separate events: the Nutcracker with Luncheon and Luncheon Only. Your BO can adjust the price type for any orders made online for the Nutcracker with Luncheon event and put the money On Account to be applied as payment when they reseat the Nutcracker in the new order. This will allow you to track the show and the luncheon separately, as well as avoid re-running credit cards.

You can tell I have issues with credit card authorizations. J Payment plans are a pain.

~Karen

Please update your records to include my new e-mail address: KDiche@SCFTA.org

Every December, we have our Sugar Plum Fairy Luncheon.  It is sold as a package price that includes their Nutcracker and Luncheon ticket OR they can purchase an individual Luncheon ticket.  I am trying to sell this online appropriately so that we can track the ticket money within our ticket reports.  Currently the way it's being sold online forces our box office to cancel their order, rerun their credit card and place the order in the box office MOS so they can actually give them a seat at the show plus allocate the luncheon money appropriately.  They can't give them a seat within the Internet MOS.  We know there must be an easier way to do this, either via elevated events or on account, etc.  Does anyone have an example of this? 

Thanks!
Karen Badgett
kbadgett@kcballet.org

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You can also use price types for this. You can have two separate events: the Nutcracker with Luncheon and Luncheon Only. Your BO can adjust the price type for any orders made online for the Nutcracker with Luncheon event and put the money On Account to be applied as payment when they reseat the Nutcracker in the new order. This will allow you to track the show and the luncheon separately, as well as avoid re-running credit cards.

You can tell I have issues with credit card authorizations. J Payment plans are a pain.

~Karen

Please update your records to include my new e-mail address: KDiche@SCFTA.org

Every December, we have our Sugar Plum Fairy Luncheon.  It is sold as a package price that includes their Nutcracker and Luncheon ticket OR they can purchase an individual Luncheon ticket.  I am trying to sell this online appropriately so that we can track the ticket money within our ticket reports.  Currently the way it's being sold online forces our box office to cancel their order, rerun their credit card and place the order in the box office MOS so they can actually give them a seat at the show plus allocate the luncheon money appropriately.  They can't give them a seat within the Internet MOS.  We know there must be an easier way to do this, either via elevated events or on account, etc.  Does anyone have an example of this? 

Thanks!
Karen Badgett
kbadgett@kcballet.org

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Privileged And Confidential Communication. This electronic transmission, and any documents attached hereto, (a) are protected by the Electronic Communications Privacy Act (18 USC §§ 2510-2521), (b) may contain confidential and/or legally privileged information, and (c) are for the sole use of the intended recipient named above. If you have received this electronic message in error, please notify the sender and delete the electronic message. Any disclosure, copying, distribution, or use of the contents of the information received in error is strictly prohibited.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!