List Manager

Sorry to ask a silly question but - have you clicked Generate after saving your list? It's something that I sometimes forget to do when building a list in a hurry!!

Siobhan x

Sorry to ask a silly question but - have you clicked Generate after saving your list? It's something that I sometimes forget to do when building a list in a hurry!!

Siobhan x

Sorry to ask a silly question but - have you clicked Generate after saving your list? It's something that I sometimes forget to do when building a list in a hurry!!

Siobhan x

Good Morning All!

We have our Ballet School on Tess and I was trying to build a list of students for a particular class.  When I setup criteria, no members are created on the list.  I have tried using MOS education (which is what the school uses).  I have tried date parameters (that specific to "perf" date and tried using the "between" option) still, no members populate the list.  I have also tried using the performance name and still to no avail!!!!  Any suggestions as to what might be going on!!

Thank you for you suggestions and ideas!

Richard Dotson, Jr

BO Mngr, Miami City Ballet

 

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Hi there,

I'm not sure how you've got things set up but it sounds as though your classes are built as performances and your registration is done through ticketing orders in a specific MOS.

If this is the case you'll want to be sure that the Ticket History is being updated on Constituent record.  There is a procedure that needs to run to take care of this.  It is the Ticket History that List Manager looks for when generating such lists.

If you need something immediate you might be able to run a Performance Seating Book for the specific class you're interested in.

Hi there,

I'm not sure how you've got things set up but it sounds as though your classes are built as performances and your registration is done through ticketing orders in a specific MOS.

If this is the case you'll want to be sure that the Ticket History is being updated on Constituent record.  There is a procedure that needs to run to take care of this.  It is the Ticket History that List Manager looks for when generating such lists.

If you need something immediate you might be able to run a Performance Seating Book for the specific class you're interested in.

Sorry to ask a silly question but - have you clicked Generate after saving your list? It's something that I sometimes forget to do when building a list in a hurry!!

Siobhan x

Good Morning All!

We have our Ballet School on Tess and I was trying to build a list of students for a particular class.  When I setup criteria, no members are created on the list.  I have tried using MOS education (which is what the school uses).  I have tried date parameters (that specific to "perf" date and tried using the "between" option) still, no members populate the list.  I have also tried using the performance name and still to no avail!!!!  Any suggestions as to what might be going on!!

Thank you for you suggestions and ideas!

Richard Dotson, Jr

BO Mngr, Miami City Ballet

 

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!