Some of us at work were recently upgraded to new PCs with Windows 7 and we're having a hard time getting the screens in Tessitura to display properly. Under Tools/Preferences the Seating Map font size is set to 20 and the display settings on my desktop are set to "Medium - 125%", but the resolution is less than ideal and the screens don't seem to be filling the whole screen properly as they did on my previous version of Windows (screen shot of current display attached). Does anyone have any advice for what settings I should be using on the desktop or in Tessitura to resolve this problem?
Thanks!
Amy Finch
Thanks Kevin I will do that!
George
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin SheehanSent: Monday, February 06, 2012 11:02 AMTo: George SyrigosSubject: RE: [Tessitura Ticketing Forum] Tessitura Display issues with Windows 7
Hi George,
As Rockport is a RAMP client, you’ll have to contact RAMP support (or have your system administrator contact them on your behalf) to see how they can assist you.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!