Offer Restrictions

Due to extenuating circumstances we will be offering a limited number of complimentary tickets to a number of specific out-of-town patrons. After discussing some options about the best way to do this I was asked if it was possible to give them a password and they could redeem online. The catch is, we don't want them giving out the password to all their friends and having everyone getting comp tickets! I was wondering if I build an inside source promoted to these people then create an offer for the performance, will it work online? Will it prevent other people from ordering these comps? Also, how will it work online? Will they have to log in to the system before their password will work? If this is much more complicated than I think it is please tell me and I'll tell the team to head back to the drawing board. Thanks!
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  • Promoting the source does not prevent it from being use by people without the promotion.  Anyone can use any source in an order.  The promotion just makes it easy to keep track of who you sent it to.

     

    The only option I can think of that can’t be shared is using ranking to change the MOS to one that has access to the comp price type.  So you would assign a rank value to each of these specific constituents, create the special new web MOS (I’ll count adding it to performances and all the other pieces of MOS setup in that step), then associate the MOS with the rank in the TR_WEB_RANKING.  When the constituents log in the mode of sale will automatically shift and they will have access to the comp price type.  No one without the ranking will be able to access the comp price type.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

Reply
  • Promoting the source does not prevent it from being use by people without the promotion.  Anyone can use any source in an order.  The promotion just makes it easy to keep track of who you sent it to.

     

    The only option I can think of that can’t be shared is using ranking to change the MOS to one that has access to the comp price type.  So you would assign a rank value to each of these specific constituents, create the special new web MOS (I’ll count adding it to performances and all the other pieces of MOS setup in that step), then associate the MOS with the rank in the TR_WEB_RANKING.  When the constituents log in the mode of sale will automatically shift and they will have access to the comp price type.  No one without the ranking will be able to access the comp price type.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

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