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Advising Front of House of wheelchair/special needs patrons

Mellita Ilich
$organization

Hi everyone

We are looking at improving the way we advise our Front of House team of when our wheelchair and special needs patrons are attending performances. I've read the presententations from the 2008 Tessitura conference and they were very helpful. I am wondering how other companies are informing their FOH teams and other departments.

Any tips/feedback would be greatly appreciated.

Kind Regards

Mellita

Parents
  • $organization
    We use CSIs. The FOH staff prints the CSI report daily and prepares for the patrons. 

    Teresa L Dean
    Director, Tessitura Systems
    AT&T Performing Arts Center




    On Sep 19, 2011, at 7:34 PM, "Mellita Ilich" <bounce-mellitailich4844@tessituranetwork.com> wrote:

    Hi everyone

    We are looking at improving the way we advise our Front of House team of when our wheelchair and special needs patrons are attending performances. I've read the presententations from the 2008 Tessitura conference and they were very helpful. I am wondering how other companies are informing their FOH teams and other departments.

    Any tips/feedback would be greatly appreciated.

    Kind Regards

    Mellita




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Customer Service Forum. You may reply to this message to post to the Customer Service forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • $organization
    We use CSIs. The FOH staff prints the CSI report daily and prepares for the patrons. 

    Teresa L Dean
    Director, Tessitura Systems
    AT&T Performing Arts Center




    On Sep 19, 2011, at 7:34 PM, "Mellita Ilich" <bounce-mellitailich4844@tessituranetwork.com> wrote:

    Hi everyone

    We are looking at improving the way we advise our Front of House team of when our wheelchair and special needs patrons are attending performances. I've read the presententations from the 2008 Tessitura conference and they were very helpful. I am wondering how other companies are informing their FOH teams and other departments.

    Any tips/feedback would be greatly appreciated.

    Kind Regards

    Mellita




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Customer Service Forum. You may reply to this message to post to the Customer Service forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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