Advising Front of House of wheelchair/special needs patrons

Hello Mellita,

We have a custom report that can provide customer details and seating location based on a hold code and/or price type for a performance.  If you use hold codes for these situations or certain price types, this report can provide details on who is sitting in those seats.

Beau.

From: Mellita Ilich [mailto:bounce-mellitailich4844@tessituranetwork.com]
Sent: Tuesday, 20 September 2011 10:33
To: Beau Vigushin
Subject: [Tessitura Customer Service Forum] Advising Front of House of wheelchair/special needs patrons

Hi everyone

We are looking at improving the way we advise our Front of House team of when our wheelchair and special needs patrons are attending performances. I've read the presententations from the 2008 Tessitura conference and they were very helpful. I am wondering how other companies are informing their FOH teams and other departments.

Any tips/feedback would be greatly appreciated.

Kind Regards

Mellita

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Hello Mellita,

We have a custom report that can provide customer details and seating location based on a hold code and/or price type for a performance.  If you use hold codes for these situations or certain price types, this report can provide details on who is sitting in those seats.

Beau.

From: Mellita Ilich [mailto:bounce-mellitailich4844@tessituranetwork.com]
Sent: Tuesday, 20 September 2011 10:33
To: Beau Vigushin
Subject: [Tessitura Customer Service Forum] Advising Front of House of wheelchair/special needs patrons

Hi everyone

We are looking at improving the way we advise our Front of House team of when our wheelchair and special needs patrons are attending performances. I've read the presententations from the 2008 Tessitura conference and they were very helpful. I am wondering how other companies are informing their FOH teams and other departments.

Any tips/feedback would be greatly appreciated.

Kind Regards

Mellita

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Customer Service Forum. You may reply to this message to post to the Customer Service forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!