I've just set up some promo codes which have a limit on the number of seats a customer can purchase (x3)
The codes all work fine, but if a customer selects more than the allowed number they are currently getting the error message "It seems these seats have been taken, please try again" <continue>"
(This is the same text I get if an empty seat is left in between seats selected)
I need to edit this text to say something more accurate "too many seats selected for current offer" or similar
I've looked in LTR_TN_Express_Web settings / cart settings / etc - all of those and also documentation here at the Network but can't find reference to this particular phrase.
Does anyone know where this particular text lives in the system tables?
I don’t have any additional solutions to add, but I figured this would be a good opportunity to highlight the new TN Express Web User guide (which it looks like Amanda referenced). The guide is a complete rewrite of the TNEW documentation and the first published in our new, easier to reference online help format. Here’s a link to the topic that explains all the different error messages and your options for customizing them:
http://www.tessituranetwork.com/tn_express_web_user_guide/TNEW_CSH.htm#Topics/Error Messages and Alerts.htm
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
Hey Kevin,
Just a shout out to you and the TNEW team, I love this Web User guide. It's in my Favorites folder and find it my easiest and quickest reference point to make changes to our TNEW site.
Very excited that all an ever expanding list of Tess documentation is moving to this platform.
Duane