I've just set up some promo codes which have a limit on the number of seats a customer can purchase (x3)
The codes all work fine, but if a customer selects more than the allowed number they are currently getting the error message "It seems these seats have been taken, please try again" <continue>"
(This is the same text I get if an empty seat is left in between seats selected)
I need to edit this text to say something more accurate "too many seats selected for current offer" or similar
I've looked in LTR_TN_Express_Web settings / cart settings / etc - all of those and also documentation here at the Network but can't find reference to this particular phrase.
Does anyone know where this particular text lives in the system tables?
I think you need to talk to TNEW support. That error isn't something customizable from a system table. Per the documentation:
If a customer attempts to reserve a number of seats greater than the seat limit set for an active offer, an error is displayed at the top of the page: So if you're getting a different error I think there's a problem somewhere.
If a customer attempts to reserve a number of seats greater than the seat limit set for an active offer, an error is displayed at the top of the page:
So if you're getting a different error I think there's a problem somewhere.